AI & Machine Learning Company in Kenya
Artificial intelligence is no longer just for global tech giants. Businesses across Kenya are using AI to answer customers faster, forecast demand, cut manual data entry and spot risk early. Isoftke Software Solutions is an AI and machine learning company in Kenya, based in Nairobi, that turns these ideas into working software for your business.
Unlike AI consultancies that stop at a report or a demo, we are a full software development company. We build the model and the web, mobile, ERP and POS systems around it, so AI becomes part of how your team works every day.
What AI and machine learning can do for your business
Artificial intelligence (AI) is software that can understand language, recognise images and make predictions. Machine learning (ML) is how it learns those skills from your data, getting more accurate as it sees more examples. For a Kenyan business, that can mean a WhatsApp assistant that handles routine customer questions at midnight, a forecast that tells you how much stock to order next week, or a system that reads hundreds of invoices in minutes.
What we build
AI and machine learning services in Kenya
AI chatbots and WhatsApp assistants
Customer support and sales assistants for your website and WhatsApp that answer questions, take orders and hand over to your team, in English and Swahili.
Predictive analytics and forecasting
Forecast sales, demand and stock from your POS and ERP data so you buy the right amounts and plan staffing ahead.
Document processing and OCR
Read invoices, receipts, IDs and forms automatically and push the data straight into your systems, instead of retyping it.
Machine learning models
Custom models for credit scoring, fraud and anomaly detection, churn prediction and recommendations, trained on your own data.
Computer vision
Image and video models for product recognition, quality checks, counting and monitoring.
AI in your existing software
Add AI features to your ERP, CRM, POS, website or mobile app through secure APIs, without replacing what already works.
Learn More about AI in your existing software
Industries
AI use cases for businesses in Kenya
- Retail, restaurants and supermarkets: demand forecasting from POS sales, smarter reordering and product recommendations.
- Banks, SACCOs and fintech: credit scoring, fraud and anomaly detection, and customer support assistants.
- Healthcare: appointment and enquiry assistants, and faster processing of records and claims alongside a hospital management system.
- Logistics and transport: route planning, delivery time prediction and fleet insights.
- Agriculture: image-based crop and produce checks, and yield and price forecasting.
- Education and NGOs: learning assistants, report automation and programme data analysis.
Example: UrbanRoutes
UrbanRoutes uses real-time data and AI to help people in Nairobi plan safer, faster journeys. See it and our other projects in our portfolio.
Our process
How we deliver AI projects
Discovery
We map the business problem, the decision or task AI should improve, and how success will be measured.
Data review
We check what data you have, its quality and what is needed, and prepare it securely.
Prototype
A small working version on your real data, so you can see results before committing to the full build.
Build and launch
We build the production solution, connect it to your systems, train your team and monitor it after launch.
Why Isoftke
Why choose Isoftke among AI companies in Kenya
- Software first: we ship AI inside real products your team and customers use, not just models in a notebook.
- Prototype before you commit: see results on your own data before the full investment.
- Built for Kenya: M-Pesa, WhatsApp, English and Swahili, and local data protection requirements.
- Nairobi-based support: a local team that maintains and improves your solution after launch.
Have an idea for AI in your business? Talk to our AI team in Nairobi or call +254 795 289 968.
FAQ
AI company in Kenya: frequently asked questions
AI companies in Kenya build software that learns from data: chatbots, forecasting tools, document readers, recommendation engines and models that spot fraud or risk. At Isoftke we build these and connect them to the systems your business already uses.
We are a Nairobi software development company, so we build the whole solution, from data and models to the web, mobile and ERP systems your team uses every day, and we support it locally after launch.
It depends on the problem, the data you have and how the solution is used. We usually start with a short discovery and a small prototype, then give you a fixed quote for the full build, so you only invest further once the idea is proven.
Not always. Chatbots and document processing can start with your existing documents and FAQs. Forecasting and custom models need historical data, and part of our discovery is checking what you have and what is realistic.
Yes. We can connect AI features to your existing ERP, CRM, POS, website or app through APIs, so your team keeps the tools they know.
We design AI solutions around the Kenya Data Protection Act, 2019: we collect only the data needed, control who can access it, and agree with you where data is stored and processed.
Yes. We build assistants that work in English and Swahili, and we test them with real customer questions before launch.
Talk to our AI team in Nairobi
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