Business Automation & AI Automation in Kenya
Retyping the same data, chasing payments by phone, building the same report every Monday: repetitive work slows every growing business. Isoftke is a business automation company in Kenya that builds software and AI automation to take that work off your team.
We combine workflow automation with AI and connect it to the tools you already use: WhatsApp, SMS, email, M-Pesa, and your ERP, CRM or POS.
What is business automation?
Business automation uses software to run routine tasks automatically: sending reminders, moving data between systems, generating reports, or routing approvals. AI automation adds the ability to read documents, understand messages and make simple decisions, so even tasks that needed a person can be handled automatically.
What we automate
Automation services in Kenya
SMS, WhatsApp and email reminders
Automatic reminders for renewals, fee balances, appointments and follow-ups, like the reminders built into our gym software.
Learn More about SMS, WhatsApp and email remindersM-Pesa payment reconciliation
Match M-Pesa payments to invoices and customers automatically instead of by hand.
Scheduled reports
Sales, stock and finance reports generated and emailed to managers on a schedule.
Approval workflows
Purchase requests, leave and expenses routed to the right person and recorded.
AI document processing
Read invoices, receipts and forms automatically and push the data into your systems.
Learn More about AI document processingAI chatbots
Website and WhatsApp assistants that answer routine questions and capture leads, in English and Swahili.
Learn More about AI chatbots
Our process
How we automate your workflows
Map the work
We list the repetitive tasks, who does them and how long they take.
Pick quick wins
We start with the automations that save the most time for the least effort.
Build and connect
We build the automation and connect it to your existing systems and channels.
Measure and expand
We track the time saved and automate the next workflow.
FAQ
Business automation FAQs
Reminders, payment matching, reports, data entry, approvals and routine customer questions are the most common starting points.
No. We connect automation to the tools you already use through their APIs, WhatsApp, SMS and email.
Workflow automation follows fixed rules, like sending a reminder when a payment is due. AI automation can also read documents and understand messages, so it handles less predictable tasks.
Book a call. We’ll map your workflows and suggest the first automations with a clear quote.
Talk to our automation team
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